To take advantage of the RS Club Sailors benefits, including 15% off Allen & 25% off Kingfisher ropes, please visit the RS Club Sailors section to sign up and for more information.

Customer Care

In the pursuit to constantly improve our service and product we have invested in a ticketing system for our Customer Care and as such our enquiry process has changed. Please see below for a quick update on how to log an enquiry on the new system. *Your email will NOT be responded to directly; all initial enquiries should be logged via the system set out below.

To access the Customer Care Section of the website you’ll need to be logged in your account for information on your login details or how to access the those details please see our Login Help Page.

Please find guides below:

 

 

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New Customer Care Request
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Checking on Existing Enquiry
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